Book Apointment

Privacy Policy for PD Express Courier & Cargo Services

Effective Date: [22-March, 2013]

At PD Express Courier & Cargo Services, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide better services to our customers:

  • Personal Information: Name, phone number, email address, delivery address, and billing details provided during the booking of courier services.
  • Transactional Information: Details about shipments, tracking IDs, payment methods, and transaction history.
  • Technical Information: IP address, browser type, device information, and cookies to enhance your user experience.
  • Location Data: If you enable location services on your device, we may collect your geographical location to optimize delivery routes.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your shipments efficiently.
  • To send tracking updates, notifications, and service-related communications.
  • To improve and customize our services based on your feedback and preferences.
  • To handle customer support queries and disputes.
  • To comply with legal obligations and protect against fraudulent or unauthorized activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in delivery, payment processing, or IT support.
  • Legal Requirements: To comply with legal or regulatory obligations, subpoenas, or court orders.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Protection and Security

We take appropriate technical and organizational measures to secure your personal information against unauthorized access, loss, or misuse. These measures include:

  • Encrypted data transmission.
  • Secure servers and firewalls.
  • Regular system monitoring for vulnerabilities and breaches.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us:

  • Understand user preferences.
  • Improve website functionality and performance.
  • Provide relevant advertisements.

You can manage or disable cookies through your browser settings.

6. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to your data or ask us to update inaccurate information.
  • Data Deletion: You may request the deletion of your personal information, subject to legal and operational requirements.
  • Marketing Preferences: You can opt out of receiving promotional emails or SMS by following the unsubscribe instructions in the message.

For any privacy-related requests, please contact us at:

7. Third-Party Links

Our website or mobile app may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be reflected at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

We are committed to protecting your privacy and ensuring the secure handling of your information. Thank you for trusting PD Express Courier & Cargo Services!